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Discrepancies
Discrepancy and defect reporting are fully integrated and initiated directly from an Inspection Order. The inspector is required to initiate a Discrepancy report if any of the characteristic data collections are rejected or out of limits. Discrepancies are automatically routed to the appropriate personnel. Discrepancies caused by a supplier will affect the supplier’s performance rating.
 The disposition, review and approval workflow is configured to handle complex routing requirements for different types of discrepancies. Communications further complement the process, documenting review and discussion threads.
Discrepancies and defects are classified by responsible processes, defect types, symptom types and cause types. Analysis of defect classifications provides the basis for needed corrective actions.
A unit’s disposition can include instructions to rework, repair, or scrap the unit. A defective installed component or subassembly can be fixed in place or removed.
Quality Holds
Holds prevent any further work from being done on an Inspection Order. Visibility of Holds is never lost throughout the process.
Solumina includes various types of holds including Red Decal Holds which identify an issue that cannot be resolved at the supplier site. Solumina displays all Red Decal Holds to the buyer. The buyer then decides whether to accept or reject the Red Decal request. If the Red Decal is accepted, the part is immediately allowed to ship to the buyer site for resolution and inspection completion. If the Red Decal is rejected, the remaining inspection must be performed and accepted at the supplier site before shipment is authorized.
Corrective and Preventive Action
 Solumina’s closed-loop corrective and preventive action process manages requests, action items and verifications. Each corrective action is a project coordinated by a facilitator responsible for following up on action items until there is an agreement and commitment on resolutions.
Corrective action can be requested from either discrepancies or Corrective Action Requests. Corrective Action Requests are created to track internally or externally initiated issues like recurring defects, or customer satisfaction concerns. Several requests can be linked to a single corrective action.
Action Items track investigation, root-cause analysis, and resolution commitments. Action items are routed according to the workflow configured for a given Action Item type. The recipient of an action item can spawn new action items. By the end of the root-cause analysis process, the tree of action items can include investigations and resolutions from several disciplines.
The corrective action process is not complete until implementation is verified and proven effective. Solumina allows scheduling of implementation verification tasks according to the commitment dates. Subsequent effectiveness verifications allow time to prove the success of the prescribed solutions.
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